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MethodiCall provides a powerful portfolio of reports enabling users to concentrate their
efforts on making management decisions instead of wrestling with the data. The reports,
combined with a variety of relevant filters, allow you to view the data from just about
any angle, revealing areas of usage and behavior not readily apparent from your invoices.
The reports fall into several categories:
Analysis & Trending
These reports allow you to quickly and easily spot cost, minute and data usage trends. They
are used by administrators to quickly monitor the key metrics that are a necessary element of
cost control.
Call Detail
These reports are transactional in nature. They provide detailed information pertaining to
each and every inbound and outbound call over a user definable period of time.
Calling Patterns
These reports allow users to quickly identify key patterns, both positive and negative.
The sheer volume of the data can be overwhelming. These reports help you spot trouble
before it gets out of hand.
Calling Statistics & Peg Counts
These reports quantify the number of calls, minutes and cost over a specified time period.
They allow you to understanding the usage quantity metrics for traffic and other business
related purposes.
Customer Calling
One of the benefits of MethodiCall, is knowing who is calling and who is being called.
The Customer Calling Reports show all calls made to numbers of interest. Numbers of
interest could be your best customers, your branch offices, or major vendors. Being
able to track this activity across an entire organization can give you valuable insight
into your business activities.
Directory
This report allows you to view your corporate directory in a variety of sort orders
such as by name, device number or organizational structure.
Monthly Usage/Cost Allocation
These reports are the most popular among our customers. The reports can be used to
view each of your employee's monthly usage, including voice, non-voice, fixed monthly
charges and tax charges. This information provides you with a quick and easy way to
monitor the costs and usage of your employees.
Rate Plan
This report allows you to quickly identify all wireless devices on a specific rate plan.
The report is commonly used to manage and consolidate wireless rate plans.
Top Users
These reports show users with the highest cost, minutes or data usage. Easy to interpret,
the Top User Reports are one of the most often referenced tools in the cost control arsenal.
Unused Extensions/Devices
These reports show extensions or devices that have no activity during a specified time period.
The reports can be used to ensure that your corporate directory is accurate. More importantly,
they can show you the costs associated with unused extensions and devices, allowing you to
identify areas of waste.
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