With STT, we make life easy for you. The first noticeable benefit is that you are going to save time. Lots of time. You will have the information that you need at your fingertips and you will be fully aware of any “funny business.”
Secondly, we are going to point out cost-saving opportunities. Practical and actionable opportunities. Normally about 20% or more. Then we help keep it low.
The solution is implemented in days. It is clouded based so it is not another project for IT.
You get results fast! We focus on high impact areas. We have your back and we want you to look good!
Business Cases
Financial Visibility
Industry: Health Care
Company Size: Medium Enterprise
Type Of Solution: Wireless Billing Analytics information reporting
Challenges
This large organization has approximately 300 Mobile Devices in the field and needed to manage and control the expenses related to mobile usage. The Company wanted more financial visibility, the ability to develop meaningful policies and to monitor compliance. Furthermore, their Finance group wanted a custom feed that can be imported into their accounting system.
Solution
STT quickly implemented their flagship solution, MethodiCall. MethodiCall was configured to automatically generate a battery of comprehensive reporting to IT and Finance. The monthly reporting identifies areas of waste, abuse, and cost savings opportunities.
MethodiCall has a strong track record of creating end-user visibility & accountability and creates an environment where employees “self-police” themselves. The STT solution provided meaningful insight into mobile expenses from cost center managers to the CFO.
Results
• Significant reduction in administrative effort (well over 6 hours per month)
• 20% cost savings identified within the first few days of implementation
• Provides accountability and cost allocation
• Implementation was painless
“”By having detail each and every month our Mobility Costs have been kept in line with our users, and has saved both Accounting and IT valuable time so IT can focus on other projects.”
“Our CFO has found the STT Solution to be a valuable tool.”
Fuel Card Reporting
Industry: Construction/Demolition/Mining & Roads, Canada
Company Size: Large Enterprise
Type Of Solution: Wireless and Fuel Card information reporting Analytics
Challenges
This large organization has over 3,000 Mobile Devices and 700 Fuel Credit Card users and needed to manage and control the expenses and deter theft with Fuel Card holders. The time to manage and control these two entities took at least 8 hours per month. The Company wanted more visibility into Mobile Usage and develop Policies to create a cost-conscious culture.
Solution
STT provided their Analytic and Reporting engine that automatically emails each user a Mobility and Fuel usage report each month. The Mobility report has detailed data and voice usage information. The Fuel Card Report shows comprehensive monthly consumption transactions including convenience store purchases. This solution has a strong track record of creating end-user visibility & accountability and creates an environment where employees “self-police” themselves. The solution had visibility within the highest levels of the company.
Results
• Reduces Wireless & Fuel spend (waste and abuse)
• Provides accountability and cost allocation
• Significant Administration efforts saved (approx. 8 hours per month)
• The Organizations’ CFO was pleased with the results
“We have made each Mobile User self-manage their Mobility costs by sending each user a detailed usage report each month via e mail and saved valuable time.”
“Our Fuel Card Reporting has deterred theft, uncovering illegitimate purchases; create Accountability for Fuel Expenses and proper coding for Departmental Charges”
Internal Administration
Industry: Underground Mine Contracting and Engineering Company
Company Size: Medium Enterprise
Type Of Solution: Wireless Analytics
Challenges
A need to find Mobility cost savings and streamline & automate the invoice administration and reporting. Bills were being processed and distributed in a very labor intensive fashion. The Company also wanted to identify those users who had exceptional monthly usage and expense.
Solution
Smart Thought Technologies cloud-based solution, MethodiCall, was configured to automatically collect electronic carrier invoicing files and apply the company’s organizational structure for cost center reporting. Enterprise report distribution was set up to automatically push monthly reports out to each subscriber and cost center manager. Exception reporting was also configured to ensure mobility policy compliance and to identify cost-saving opportunities.
Results
• Cost savings of 18% identified in the first month.
• Compressive Enterprise reporting provide managers with valuable actionable information
• Significant Administration time and effort savings (well over 10 hours per month)
“We have realized Cost Savings as well as time saved from having to manually take copies of the Carrier bills for our Mobility user’s each month. By having a “Naughty List”, we are able to let those user’s know about excess data usage which can increase our Monthly Carrier Charges”.
Plan Comparison
Industry: Travel/Hospitality/Airline, Canada
Company Size: 2,000 plus employees
Type Of Solution: Wireless
Challenges
This large integrated travel company was approached by another Carrier stating that they could significantly reduce their roaming spend. The company was seriously considering moving a number of users to an alternate carrier but needed to quantify and verify potential savings. The Client needed to analyze 12 months of detailed data in order to understand the difference between both Carriers and needed the result within days.
Solution
STT used their Mobile Analytics Engine, MethodiCall, and their significant domain expertise to analyze and display 12 months of detailed voice and data usage for the roaming countries. The STT solution was able to identify the country, the number of days spent plus the usage and hard cost for each subscriber. This was turned around the next business day! The competitive carrier had the better offer!
Results
• Using STT analytics, the Client was able to get their existing supplier to match the rates.
• Client avoided disruption risk by maintaining the existing supplier
• Roaming expense decreased by 20%
“Without STT’s support, this task would have taken weeks. STT simply has the tools and the ability that we needed.”
“We were able to quantify savings and use this to our advantage during negotiations.”
Invoice Management
Industry: Hospital/Healthcare
Company Size: Large Regional Hospital, Multi-Campus
Type Of Solution: Wireless Analytics Reporting and Data & Landline Billing
Challenges
This Hospital was challenged with the time it took to go through over 100 complicated mobility, data and landline invoices and allocate cost to several different cost centers and programs, plus charging those users who are responsible for their own payment. This took an enormous amount of administrative effort.
Solution
Smart Thought Technologies provided the Hospital with our Mobility Analytics platform, MethodiCall, and created a solution which automatically collects electronic copies of the data and landline invoices, allocates the charges to various programs and business units and creates a file for their Finance Department to feed into their financial system.
Results
• Administration has saved between 5-7 hours/month in reviewing bills, coding to appropriate cost centers, tracking usage and identifying waste.
• 2 hours/month is saved for invoicing users responsible for their own payment.
• Enhanced Corporate Accountability for communication usage and greater cost allocation ability.
“Not only are we able to track high Mobility Users, we are now able to save Administration up to 9 Hours of time per month and Finance is overjoyed with the result of having our Telecom Invoices done Electronically. We are able to now provide accountability, and cost allocation each and every month.”
-Coordinator, Guest Services Network